It is with pleasure that we at Dope Nails will always do our best to accommodate each and every current and future client. We require a credit / debit or gift card on file to reserve your appointment.
Square
We use Square for all your booking needs, leaving you in control. Download the Square app or go to our squareup.com page click the menu button to sign in to unlock the freedom to book, modify, & cancel your appointments 24/7.
After-hours Fee
We are happy to, when available, accommodate our clients outside of normal business hours for an additional $20 per appointment.
Same Day Partial Service(s) Cancellation
When you book multiple services and need to cancel one of them, there will be a 25% cancelation fee for that individual service.
Same Day Full Service Cancellation
♡Same Day cancellation (with reschedule/ re-book) There will be a 20% of total cost of service fee.
♡ Same-day cancellation (without rescheduling/re-booking) There will be a 50% total cost of service fee.
♡NO CALL, NO SHOW
There will be a 100% cost of service fee.
All cancellation fees must be paid in full before any other appointment can be booked.
*Please keep in mind that we’re a small business, and same-day cancellations spots are very difficult to fill at the last minute.. Your time is very important to us, and we only ask our guests to value ours.
Starting January 1st, 2026
3-Tardies Policy
To ensure that we can provide the best service to all of our clients, we strictly adhere to our schedule. We offer a 10-minute grace period for late arrivals. If you arrive more than 10 minutes past your scheduled time, we may not be able to accommodate your full service, and a rescheduling fee may apply.
Frequent Tardiness/No-Shows: After three instances of being late beyond the grace period or a no-show, we reserve the right to revoke your future booking privileges via Square and by phone.
Re-Scheduling Policy: Respecting Our Time
To maintain a consistent and fair schedule for all clients and technicians, we strictly adhere to a 24-hour notice requirement for all cancellations or reschedules.
Policy on Habitual Rescheduling
Frequent, last-minute changes significantly disrupt our daily operations. A client will be flagged as a Habitual Rescheduler if they accumulate three (3) or more appointments rescheduled with less than 24 hours’ notice within a six-month period.
Client Dismissal:
If the Habitual Rescheduler threshold is met:
We will issue one final notice regarding the policy violation.
Any further scheduling conflicts or late changes will result in the client being informed that we can no longer accommodate their bookings.
We will offer a suggestion for an alternative salon or a local walk-in establishment that may better suit their need for flexible, last-minute appointments.
We appreciate your understanding and cooperation in maintaining our professional schedule.
Love,
Christine & Kimberly